Master Policy
Claim Procedure


Our goal at Brownstone is to make the claims process as simple and efficient as possible. Please follow the following steps in reporting a claim.


Step 1

Stabilize the source of the damage.

Step 2

File your claim using our quick-and-easy form.

Step 3

After using our form to file your claim, an adjuster will contact you within 2 business days. Your adjuster will provide a claim number and information regarding the remainder of the process.