A string of complaints from Boston residents and business people who have been told they cannot pay their taxi fares with a credit card resulted in a probe by the Boston Herald.
The city of Boston initiated a rule two-years ago that all taxi cabs must be equipped to accept credit cards for their fares, but some old-school Hub cab drivers ignore that rule and still try to coerce riders into forking over their cash. The processing fees that are charged to drivers were capped at 6% and were even factored into the 16% fare hike that the city initiated in 2009.
The Boston PD have recorded over 100 complaints regarding the issue since January 1st. First-time offenders are faced with a 3-day suspension and any other reply other than "Yes," when asked whether they accept credit cards is deemed inappropriate by the Boston Police.