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200 Cordwainer Drive
Suite 300
Norwell, Ma 02061
617 -236-6400


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Tips for Preventing Frozen Pipes

Temporary Measures

  • During extended periods of sub-freezing temperatures, increase thermostat settings to a minimum of 60° F throughout the home to help ensure adequate temperatures are maintained in the coldest spots.
  • Leave bathroom or kitchen cabinet doors that run along outside walls open so that warmer room air can enter.
  • To prevent exterior faucets from freezing, each faucet should be shut off from inside the home, as well as any water drained from the pipe. Exterior irrigation systems should be winterized to prevent freezing.
  • If you'll be away overnight during cold weather months, arrange for someone to check on your home at least once a day. He/she should check every room on every floor, including the basement and attic. This person also must know the location of the main water shut-off valve.
  • When temperatures drop below 20° F, the residence should be checked at least twice a day.
  • If you'll be away for extended periods of time, turn off the water to all, or parts, of your home. This may not prevent pipes from freezing, but it will significantly reduce the impact should that occur. (Do not shut off the water if you have a boiler with an automatic low water feed or a residential fire sprinkler system.)

 Permanent Measures

  • Install an automatic water shut-off system designed to significantly reduce the damage associated with a pipe break or leak. Take advantage of discounts available to AIG Private Client Group policyholders from the following companies: FloLogic - (877) 356-5644 or www.flologic.com, WaterCop - (800) 545-3636 or www.watercop.com.
  • Add several low temperature sensors to your central station alarm system. Sensors should be located in remote areas of your home.

 What to Do If a Pipe Bursts

  • Shut off the water immediately. You should familiarize yourself with the location of the main shut-off valve.
  • Call an emergency service restoration company as soon as possible to facilitate repairs and start the dry-out process.
  • Move undamaged items away from the affected area.
  • Contact Brownstone Insurance at 617-236-6400 or claims@brownstoneinsurance.com.

 

 

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Phone: 617 -236-6400   Fax: 617-236-6401